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Ethics and Business Conduct

Ethics

Grace has established corporate governance principles, business ethics, anti-corruption and conflicts of interest policies to help employees in their daily business interactions, as well as policies on any political activities. Grace also requires all of its employees to undergo annual ethics training. The policies and related training reaffirm Grace's commitment to comply with all applicable laws and be governed by the highest level of business ethics.

Ethics and Integrity Action Hotline

As part of the company's Business Ethics Policies, Grace has established a confidential hotline that employees, customers, vendors or other interested persons can use to anonymously report violations of, or express concerns regarding compliance with, any of the company's ethics policies (including, but not limited to, any matters involving accounting, internal accounting controls, audit matters or fraud).

The hotline is available toll-free from more than 30 countries and is staffed 24x7 by multilingual case managers.

In addition to the hotline, you may express your concerns or inquire about Grace's Corporate Governance by contacting:

  1. Your normal contact at the company; or
  2. The General Counsel and Chief Ethics Officer

The Ethics and Integrity in Action Hotline is available toll-free by:

  1. First dialing an access code based on your location (see table below)
  2. Followed by the toll-free number: 866.458.3947.
 

Interested persons can also report concerns online.

Website:  www.grace.ethicspoint.com

     

Argentina

0.800.555.4288 (Telecom) or
0.800.222.1288 (Telefonica) or
0.800.288.5288 (Spanish)

​India

000.117

Russia
363.2400 (Moscow and St. Petersburg)
8.10.800.110.1011 (Primary code for other cities)
8.495.363.2400 or
8.812.363.2400 (alternate codes for other cities)

​Austria
Phone numbers will be available shortly.  At this time, please submit your report online at  www.grace.ethicspoint.com

​​Italy
800.172.444

Singapore
800.0111.111 (Sing Tel) or
800.0010.001 (Star Hub)

Belgium

0.800.100.10



Japan
00.539.111 (KDDI) or
00.663.5111 (Soft Bank Telecom) or
00.441.1111 (Soft Bank Telecom) or 
00.348.11001 (NTT)

Slovakia

Phone numbers will be available shortly.  At this time, please submit your report online at  www.grace.ethicspoint.com




Brazil
0.800.890.0288 or
0.800.888.8288

 

Kazakhstan
Phone numbers will be available shortly.  At this time, please submit your report online at  www.grace.ethicspoint.com

South Africa
0.800.99.0123​

Canada

866.458.3947 (toll free)



Korea
0030.911 (Dacom) or
0072.911 (Telecom) or
0036.911 (ONSE)

Spain
900.99.00.11

​​​China
108.888 (for Northern China)
or
108.11 (for Southern and Central China)


Malaysia
1.800.80.0011

​​​​Sweden
020.799.111



Colombia
01.800.911.0010 or
01.800.911.0011 (Spanish)

Mexico

01.800.112.2020 (Spanish) or
01.800.288.2872 or
001.800.462.4240

​​​Thailand
1.800.000.133 or
001.999.111.11

France
0.800.99.0011 (France telecom)
0.800.99.0111 (Paris only)

Netherlands

0.800.022.9111

United Arab Emirates
Phone numbers will be available shortly.  At this time, please submit your report online at  www.grace.ethicspoint.com

 

Germany
0.800.225.5288

Oman
Phone numbers will be available shortly.  At this time, please submit your report online at  www.grace.ethicspoint.com


UK
0800.89.0011 (BT) or 
0500.89.0011 (C&W)

 

Hong Kong

800.96.1111 (Hong Kong Telephone) or
800.93.2266 (New World Telephone)

Philippines

105.11

 

United States

866.458.3947 (toll free)

 

Hungary
06.800.01111

Poland
0.0.800.111.1111

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